Shipping policy

Most of our products are in stock, orders can take 2-3 business days to process before shipping , As soon as your package has left our warehouse, you will receive a confirmation by email,All products are free shipping by express delivery ,Please note that the order amount at checkout excludes duties, taxes, and carrier brokerage fees. These will be assessed upon delivery by the courier and must be paid by the order recipient.

Restricted Items

If the destination country/region does not permit the import of that item. You may also be asked to remove items from your basket that are low in inventory and cannot be guaranteed for shipment.

Backorders

If an item is on backorder, an Expected to Ship date will be shown on the product page and at checkout. You will receive an email if there are any changes to the status of your items. You will not be charged for backordered items until they ship. Occasionally, items will go on backorder before your order is fulfilled — if this happens, we will alert you via email.

In the event that your order includes a backordered item, we reserve the right to cancel the item or ship your order in multiple packages. You do have a short window of time to cancel items from your order before they begin processing. Please note, only items eligible for cancellation will be shown, and all quantities of the selected item will be cancelled. To see if your items are eligible for cancellation, review your review your order details.

Cancellations

As soon as we receive your order (customized products), we start working on it right away. While we’re unable to make changes after you've placed your order, you do have a short window of time to cancel items from your order before they begin processing. Please note, only items eligible for cancellation will be shown, and all quantities of the selected item will be cancelled. If you do not see the “Cancel Items” option in the order details, that indicates that we are unable to process a cancellation. However, once you have received your order, you may return or exchange any eligible items.

Once your items are successfully cancelled, you will receive an email that includes the cancellation details. The email will be sent to the address listed on the order. You will not be charged for any cancelled merchandise.

To see if your items are eligible for cancellation, review your order details.